A Factory-wide Quality Information System based on Hypertext


HYQIS - 8733

Keywords Total Quality Management, TQM, Quality Function Development, QFD, hypertext, ISO 9000-9004


Start Date: To be announced / Duration: 36 months

[ contact / participants ]


Objectives

The objective of the HYQIS project is to realise a computer-based system for collecting, storing and providing pertinent quality information to all quality functions within the production process. The use of this system will improve the quality of manufacturing processes as well as manufactured products, and thus increase the competitiveness of manufacturers in world markets.

The project aims to integrate pertinent quality information and various quality assurance procedures used by various functional areas and levels. An underlying framework based on quality function development (QFD) will be investigated. QFD can serve as an operational definition for total quality management (TQM) and ensures that the customer requirements drive the whole production process. Starting from this framework, different forms of quality information and various quality control methods can be then integrated.

To take account of the complex and heuristic character of quality information, hypertext technology will be employed to build a complex and comprehensive network of quality information. This facility can improve the co-operative works needed in TQM and concurrent engineering. Hypertext links can also be applied to map the objects on the user interface directly onto the objects in the database, so that intuitive interfaces can easily be constructed. Drawing on hypertext technology, an easy-to-use system tool for factory-wide quality improvement will be developed in real industrial environments.

This project will address the following topics:

Further information about HYQIS is available from the HYQIS home page <URL:http://www.etnoteam.it:80/hyqis/>.


CONTACT POINT

Mr R. Freudenberg
RWTH
Steinbachstr. 53B
D - 51000 AACHEN
tel: + 49 / 241 80 74 12
fax: + 49 / 241 87 3442

Participants

RWTH - D - C
CYTEC DATENSYSTEME GMBH - D - P
ETNOTEAM - I - P
IMBAG - D - P
ROVER GROUP - UK - P


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HYQIS - 8733, December 1993


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html version of synopsis by Nick Cook